Tag: leadership

  • Three questions we ask in every 1:1

    Three questions we ask in every 1:1

    Our Tuesday 1:1s used to be a walkthrough of the Linear board. The manager already knew which tickets had moved. The report already knew which tickets had moved. Thirty minutes went by, nobody learned anything new, and the meeting notes in Notion read like a changelog with feelings.

    We killed the status update. In its place, we ask three questions, in this order, every week.

    The three questions

    1. What is the hardest thing about your work right now? Not the busiest thing. The hardest. The thing they think about in the shower.
    2. What could I be doing better as your manager? Asked directly, then followed by silence. No qualifiers, no “if anything.”
    3. What would you like more clarity on? Strategy, priorities, their scope, someone else’s scope, the roadmap for Q3. Anything.

    That is the meeting. If a status update is genuinely needed, GitHub, Linear, and the weekly Friday summary in Slack cover it better than a human voice does.

    Why these three

    Each question surfaces information that only the report has, and that they will not volunteer without an explicit invitation.

    The first question separates volume from difficulty. An engineer can close twelve tickets and still be stuck on the one that matters. A designer can ship four Figma flows and be quietly demoralised by the fifth. Asking about hardness, not throughput, is how we find out.

    The second question is the one managers dread and reports dread more. The first few weeks, the answer is almost always “nothing, you’re doing great.” We wait. By week four or five, something real comes out: we are too vague in code review, we defend the wrong decisions in leadership meetings, we schedule 1:1s at 5pm on Fridays. We write it down and act on one thing before the next 1:1.

    The third question is the cheapest lever we have. Most of what looks like a motivation problem or a performance problem is a clarity problem. If someone does not know how their Datadog dashboard maps to the company’s revenue goal, no amount of coaching will fix that. Telling them will.

    A 1:1 is not a meeting where the report proves they worked. It is a meeting where the manager finds out what they cannot see.

    Try it for a month. Delete the status template from your Notion page. Paste the three questions at the top. See what changes.